Landlords
Answering your frequently asked questions
How do I receive rental payments?
We will set up a monthly standing order direct to your bank account for the agreed rent. The transfer will be made on the same day every month for the duration of the contract.
What are your fees?
We don’t take fees from landlords. Nor do we charge tenant finder fees or the usual sky-high management fees. We make our profit from the difference between what the customer pays us and what we pay you.
Who will be responsible for ongoing repairs?
This will be decided on a case-by-case basis, dependant on a few variables such as the state of the property prior to us assuming management control. However on most occasions, we will be responsible for ongoing repairs.
What input will I have with the property once I sign a contract with you?
Once we take over the tenancy at the property, if you don’t want to, you wouldn’t have to set foot in the house again until the end of our contract. Of course, if you wanted to inspect the property, that’s fine. We will pay you the agreed rent each month via standing order, and we will give you updates on inspections and any maintenance required, including gas safety checks. We take all the hassle out of being a landlord, no tenant issues, no voids, no missing rents – just guaranteed rent every month and peace of mind.
What if one of the customers is late in paying or doesn’t pay at all?
That’s our problem not yours. This very rarely happens in reality, but when it does, we cover the cost and you receive your full rent on time.
Does the property need to be furnished?
Not necessarily. We take on fully furnished, part-furnished and completely unfurnished properties. If you have previously rented to undergraduate students, the furniture may not be the type we normally use and would ask you to remove it. Our customers are professionals and postgraduate students who expect a higher standard of living than most undergraduate students. This would be reflected in the offer we make you.
How quickly can you take a property on?
Once we have visited your property, within 48 hours we will make you a fair offer based on market conditions in your area. The price we agree to will be the price we pay for the duration of the contract, regardless of what happens to the market. If the property is vacant, we could be signing contracts and paying the first month’s rent the next day.
What types of property do you deal with?
All types – but normally properties with a minimum of 2 bedrooms. They can be with or without a garden or parking and the property doesn’t have to be in good condition but nice enough for tenants to move in. If you’re unsure whether your property fits the bill, why not contact us to find out more.
How can I be assured the property won’t get damaged?
We cannot guarantee there will be no damage to your property. However, we can guarantee that the tenants we source are either professionals, highly skilled individuals, or mature students meaning they’re less likely to cause unwanted problems for the property moving forward.